Citizen Help Center
Get help with reporting, video calls, and your account
How to Join a Call
Enter your call ID or paste the invite link you received from an officer. You can join with or without creating an account.
Anonymous Reports
Submit reports without creating an account. Your identity remains protected while still allowing you to provide important information.
Creating an Account
Create an account to track your reports, receive updates, and access your submission history from any device.
Contact Support
Need additional help? Contact your local agency directly or speak with an officer during your scheduled call.
Frequently Asked Questions
What do I need for a video call?
You need a device with a camera and microphone (smartphone, tablet, or computer), a stable internet connection, and a modern web browser like Chrome, Firefox, or Safari.
Is my information secure?
Yes. All communications are encrypted, and your personal information is protected according to applicable privacy laws and our security policies.
Can I remain anonymous?
Yes. You can submit anonymous reports without creating an account. However, if you want to track your report status, you'll need to create an account.